At Swadhin Kalam (https://www.swadhinkalam.com/), we are committed to maintaining high journalistic standards and ensuring that our content is fair, accurate, and responsible. If you have any complaints, grievances, or concerns regarding our content, we encourage you to reach out to us for a prompt resolution.
How to File a Grievance
If you have a grievance related to:
- Inaccurate, misleading, or objectionable content.
- Violation of privacy or intellectual property rights.
- Defamation, offensive material, or ethical concerns.
Please send your complaint to our Grievance Officer at:
📧 Email: swadhinkalam@gmail.com
📞 Phone: 70047 44160
Grievance Format
To help us resolve your grievance efficiently, please provide the following details in your email:
- Your Name & Contact Information (email/phone).
- URL or Title of the Content in Question.
- Nature of the Complaint (mention the specific issue).
- Supporting Documents or Evidence (if applicable).
- Your Expected Resolution.
Grievance Resolution Timeline
- We will acknowledge receipt of your grievance within 48 hours.
- A thorough review of the complaint will be conducted.
- We will respond with our decision or necessary action within 15 working days.
Content Removal & Corrections
If a grievance is found to be valid, we may:
- Modify or Remove the concerned content.
- Issue a Correction or Clarification if necessary.
- Take Additional Action in line with ethical and legal requirements.
Legal Compliance
This grievance policy is in accordance with the applicable laws and regulations, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
For further clarifications, please contact us at swadhinkalam@gmail.com.
Swadhin Kalam – Independent Voices, Unbiased News.